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Online Patient Privacy Policy

Below is a summary of what we collect and we use your information.

Privacy Policy (updated 08/15/2025)

CHHC  respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is shared.

Information we collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any other information you voluntarily provide to us through our website, forms, or communications

How we use your information

Your personal information may be used to:

  • Provide and improve our services

  • Respond to inquiries and customer support requests

  • Send transactional, service-related, or promotional communications (only if you have opted in)

  • Comply with legal obligations

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may only be shared in the following circumstances:

  • With trusted service providers who help us operate our website, process payments, or deliver communications, provided they agree to keep your information confidential

  • As required by law, regulation, or legal process

  • To protect the safety, rights, or property of our organization, our users, or others

SMS consent is not shared with third parties.

SMS Communications

If you provide your phone number and opt in to receive SMS messages, you may receive service updates, reminders, or promotional texts. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.

We do not share your SMS consent with third parties or affiliates.

Your Privacy Choices

You may update, correct, or request the deletion of your personal information by contacting us at:
Appointment@communityofhopeclinic.com or 205-644-8640

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You may also opt out of promotional emails by clicking “unsubscribe” in any email you receive from us.

Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Community of Hope Health Clinic
1970 Chandalar Office Park Circle

Pelham, AL 35124

appointment@communityofhopeclinic.com

205-644-8640

Community of Hope Health Clinic-SMS Terms and Conditions
Updated 08/15/2025

By opting in to receive text messages from Community of Hope Clinic, you agree to the following terms:

Types of Messages You May Receive

  • Appointment reminders

  • Health program updates

  • Prescription or order alerts

  • Account notifications

  • Important clinic announcements

Message Frequency

Messaging frequency may vary depending on your interaction with Community of Hope Clinic.

Costs

Message and data rates may apply.

Opt Out Instructions

You may opt out of receiving text messages at any time by replying STOP to any message.

We do not share your SMS consent with third parties or affiliates.

Help Instructions

For assistance, reply HELP or visit our website at www.communityofhopeclinic.com.

Privacy Policy

For information on how we protect your personal information, please review our Privacy Policy at:
www.communityofhopeclinic.com/patient-privacy-policy

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Community of Hope Health Clinic
1970 Chandalar Office Park Circle

Pelham, AL 35124

appointment@communityofhopeclinic.com

205-644-8640

Community Hope Health Clinic

1970 Chandalar Office Park Circle

P.O. Box 177

Pelham, Alabama 35124

205-644-8640

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