Online Patient Privacy Policy
Below is a summary of what we collect and we use your information.
Privacy Policy (updated 08/15/2025)
CHHC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is shared.
Information we collect
We may collect the following types of personal information:
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Name
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Email address
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Phone number
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Mailing address
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Any other information you voluntarily provide to us through our website, forms, or communications
How we use your information
Your personal information may be used to:
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Provide and improve our services
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Respond to inquiries and customer support requests
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Send transactional, service-related, or promotional communications (only if you have opted in)
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Comply with legal obligations
Sharing of Information
We do not sell or rent your personal information to third parties. Your information may only be shared in the following circumstances:
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With trusted service providers who help us operate our website, process payments, or deliver communications, provided they agree to keep your information confidential
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As required by law, regulation, or legal process
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To protect the safety, rights, or property of our organization, our users, or others
SMS consent is not shared with third parties.
SMS Communications
If you provide your phone number and opt in to receive SMS messages, you may receive service updates, reminders, or promotional texts. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.
We do not share your SMS consent with third parties or affiliates.
Your Privacy Choices
You may update, correct, or request the deletion of your personal information by contacting us at:
Appointment@communityofhopeclinic.com or 205-644-8640
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You may also opt out of promotional emails by clicking “unsubscribe” in any email you receive from us.
Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Community of Hope Health Clinic
1970 Chandalar Office Park Circle
Pelham, AL 35124
appointment@communityofhopeclinic.com
205-644-8640
Community of Hope Health Clinic-SMS Terms and Conditions
Updated 08/15/2025
By opting in to receive text messages from Community of Hope Clinic, you agree to the following terms:
Types of Messages You May Receive
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Appointment reminders
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Health program updates
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Prescription or order alerts
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Account notifications
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Important clinic announcements
Message Frequency
Messaging frequency may vary depending on your interaction with Community of Hope Clinic.
Costs
Message and data rates may apply.
Opt Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any message.
We do not share your SMS consent with third parties or affiliates.
Help Instructions
For assistance, reply HELP or visit our website at www.communityofhopeclinic.com.
Privacy Policy
For information on how we protect your personal information, please review our Privacy Policy at:
www.communityofhopeclinic.com/patient-privacy-policy
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Community of Hope Health Clinic
1970 Chandalar Office Park Circle
Pelham, AL 35124
appointment@communityofhopeclinic.com
205-644-8640