Frequently Asked Questions
Where is the Community of Hope Health Clinic located?
The Community of Hope Health Clinic is located in Chandalar just off of the Highway 31 in Pelham.The address is 1970 Chadalar Office Park Circle Pelham, AL 35124.
When is your clinic open?
We have clinic on Mondays, Tuesdays, and Wednesdays during normal clinic hours and Thursdays from 5-8:30 p.m. The On-site Medication Dispensary is open Monday, Tuesday, and Thursday.
We do not take walk-ins.
If you are a prospective patient, you must email email@example.com.
What types of services does the Community of Hope Health Clinic provide?
The Community of Hope Health Clinic provides non-emergent services to the uninsured in Shelby County, Alabama. We offer General Medicine, Physical Therapy, Chiropractic Services, Dermatology, Prenatal, Mental Health, and On-site Medication Dispensary.
How will I know if I qualify?
You must meet certain qualifications for residency, income, and types of care needed. If you are unsure, you may contact the staff to further discuss this and then determine if you need to fill out an application to become a patient
Are there age requirements to be seen at the Community of Hope Health Clinic?
The Community of Hope Health Clinic sees adults between the ages of 19-64, are residents of Shelby County, and do not have benefits through any health insurance or government plan.
Do I need to be a resident of Shelby County to be seen at the clinic?
Yes. We require proof of residency to be seen at the Community of Hope Health Clinic.
I am on Medicaid/Medicare/VA benefits. Do I qualify to be seen at the Community of Hope Health Clinic?
Unfortunately, the answer is no. You cannot have any of those benefits and be seen at the Community of Hope. If you are enrolled in Plan First Medicaid, you will need to contact our office, because you may still qualify.
I am on foodstamps. Do I qualify?
Yes, if you are on foodstamps, you automatically qualify to be seen at the Community of Hope Clinic as long as you are not enrolled with any other type of benefit program.
I’ve missed two appointments. When can I be seen again?
If you miss two appointments and do not call to cancel or reschedule, you will not be eligible to be seen at the clinic for six months. If you need to cancel or reschedule, we ask that you do your best to give us 24-hour notice.
Does the Community of Hope Health Clinic write prescriptions for narcotics/controlled substances?
As a rule, the clinic physicians do not prescribe any narcotic/controlled substance medication to patients seen at the clinic. The On-Site Medication Dispensary does not carry any scheduled medications (controlled substances) or narcotics.